Platform: onetrade.com

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the ONE TRADE opinion trading platform. It complies with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and Thailand’s Personal Data Protection Act (PDPA).

1. Information We Collect

We may collect and process the following categories of personal data:

• Identification Data: Name, date of birth, email address, contact number, and nationality

• Account Data: Login credentials, profile information, and platform preferences

• Financial/Transaction Data: Payment or wallet-related information (if applicable)

• Technical Data: Device identifiers, IP address, browser type, and operating system

• Usage Data: Interactions with the platform, opinions posted, and in-app behavior

• Location Data: IP-based or GPS location, if enabled

2. Legal Basis for Processing (GDPR)

We process your data based on one or more of the following legal grounds:

• Consent (e.g., for marketing communications or cookies);

• Contractual necessity (e.g., to provide services through the platform);

• Legal obligation (e.g., to comply with anti-money laundering laws);

• Legitimate interest (e.g., to improve our services and prevent fraud)

For Thailand users, we ensure processing is in accordance with the PDPA, and your consent will be explicitly sought where required

3. How We Use Your Data

Your personal data is used to:

• Operate and manage your account;

• Provide access to platform features and process transactions;

• Send service-related messages and marketing updates (with consent);

• Personalize user experience and analyze platform performance;

• Comply with legal and regulatory requirements

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session data and enhance user experience;

• Analyze traffic and user interaction patterns;

• Serve tailored content and ads (if applicable)

You can manage cookie preferences through your browser or app settings. Where required by law, we request your consent before using non-essential cookies

5. Sharing and Disclosure

We may share your information with:

• Service providers (e.g., cloud hosting, analytics, KYC/AML processors);

• Regulatory or law enforcement authorities, if required by law;

• Affiliates or successors in the case of a merger, acquisition, or reorganization;

• Third-party advertisers or analytics providers, with your consent where applicable.

We ensure that all third-party data processors are GDPR and/or PDPA compliant

6. Data Transfers

Your personal data may be transferred and stored outside your home country, including outside the European Economic Area (EEA) or Thailand. We use adequate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) to protect such data transfers.

7. Data Retention

We retain your personal information only for as long as needed to fulfill the purposes stated here or to comply with legal obligations.

8. Your Rights

You have the right to:

• Access and obtain a copy of your personal data;

• Correct or update inaccurate data;

• Withdraw consent at any time;

• Request deletion or restrict processing;

• Object to certain data uses;

• Lodge a complaint with your data protection authority.

To exercise your rights, please contact us at: support@onetrade.live

9. Children’s Privacy

Our platform is intended for users aged 18 and above. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us.

10. Data Security

We implement industry-standard technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure

11. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be notified to you through the platform or via email.

12. Contact Us

For any privacy-related questions contact:

Email: support@onetrade.live